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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marj B.

March 3, 2026

5  out of  5
rating by Marj B.
"I couldn’t figure out how to get my latest proof of insurance into my Apple Wallet, so I called the office on the off chance & got Stephanie. She is just THE BEST. It’s always a good day when I get to talk to her!"
We responded:
"Thank you for taking the time to share your experience with our agency. We are always here to help the best way we know how!"
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Jonathan Holliday

March 3, 2026

5  out of  5
rating by Jonathan Holliday
"Stephanie was very nice and very informative. She had answers to all of my questions. I would recommend Alicia Moore State Farm to anyone needing insurance!"
We responded:
"Thank you, Jonathan, for sharing your positive experience with us. It's wonderful to hear that Stephanie was able to assist you effectively and provide the information you needed. Your recommendation means a lot, and we're glad to have earned your trust."
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Eric Spahn

March 2, 2026

5  out of  5
rating by Eric Spahn
"Michelle Taylor was very kind and informative! I learned quite a bit today and was very glad that State Farm reached out to discuss my existing coverage. I felt like I was able to expand my coverage with very little, if any, impact to my premium. Martha was also VERY helpful in following up on a recent claim! Martha came through again!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Steve Boggs

February 26, 2026

5  out of  5
rating by Steve Boggs
"Stephanie was very helpful, patient and informative. She thoroughly answered all of my Medicare questions. She helped me sign up for a State Farm Medigap plan. Thank you!"
We responded:
"Thank you, Steve, for sharing your positive experience with Stephanie. It's wonderful to hear that she was able to assist you with your Medicare questions in such a helpful and informative manner. Your feedback is greatly appreciated, and we're glad to have been able to support you."
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Julia Landry

February 26, 2026

5  out of  5
rating by Julia Landry
"Stephanie was very helpful and explained the policy helping me with many questions.thank you."
We responded:
"Thank you, Julia, for sharing your positive experience. It's wonderful to hear that Stephanie was able to assist you effectively and provide clear explanations about your policy. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Ed Weatherly

February 25, 2026

5  out of  5
rating by Ed Weatherly
"Stephanie was very helpful and thorough in getting me coverage on a new car"
We responded:
"Thank you, Ed, for sharing your experience! It's wonderful to hear that Stephanie was able to assist you so effectively with your new car coverage. Your feedback is greatly appreciated, and we're delighted to know you had a positive experience. If there's anything else you need, feel free to reach out!"
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Kenneth Strickland

February 23, 2026

5  out of  5
rating by Kenneth Strickland
"She has been a life savior. I have had many hoops to jump through and she has always been there to help. She has gone well beyond the call of duty. Staff like her will give loyalty to the company. Thanks 🙏"
We responded:
"Thank you so much, Kenneth! It's wonderful to hear that I could be there for you through all the challenges. Your loyalty and appreciation mean a lot to me and the team. We're always here to help!"
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Healing Earth Ceramics

February 19, 2026

5  out of  5
rating by Healing Earth Ceramics
"Excellent customer service. Always professional and available. We cover home, autos and personal needs with Alicia Moore State Farm and enjoy working with Stephanie. Always a pleasure!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that our team, especially Stephanie, has been able to provide you with excellent service for your home, auto, and personal insurance needs. Your satisfaction is important to us, and we look forward to continuing to serve you."
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LoveBuhn

February 19, 2026

5  out of  5
rating by LoveBuhn
"Cody helped me refine my policy, he was super helpful. 😊"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Cody was able to assist you effectively with your policy. Your feedback is greatly appreciated, and we're delighted to know you had a positive experience."
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Chad Beckley

February 18, 2026

5  out of  5
rating by Chad Beckley
"Stephanie and Michelle both were so helpful with switching around my new truck on the policy. They ran all the information and was able to come up with a solution to help with swap out and keep cost minimal.Thank y’all again!! Great agency and staff"
We responded:
"Thank you for sharing your experience, Chad! It's wonderful to hear that Stephanie and Michelle were able to assist you with your new truck policy and keep costs down. We truly appreciate your kind words about our agency and staff. Your feedback means a lot to us, and we're glad to have been able to help."
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Mary Waterman

February 18, 2026

5  out of  5
rating by Mary Waterman
"She was very knowledgeable and kind in sharing Medicare information with me. I appreciate her time and help regarding this matter."
We responded:
"Thank you, Mary, for your wonderful feedback. It's great to hear that you found the information on Medicare helpful and that the experience was positive. Your appreciation means a lot, and we're glad to have been able to assist you."
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Garrett Zickgraf

February 18, 2026

5  out of  5
rating by Garrett Zickgraf
"Working with Stephanie at State Farm has been great. I recently completed a move from TN to AR, and she was extremely helpful in examining my current policies and transferring them over. Once we closed on the new house, she followed up to make sure things went smoothly. Awesome communicator. Definitely would recommend working with her."
We responded:
"Thank you, Garrett, for sharing your experience with us. It's wonderful to hear that Stephanie was able to assist you effectively during your move and ensure a smooth transition of your policies. We appreciate your recommendation and are glad to have been a part of your journey. If there's anything else you need, feel free to reach out."
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Caroline Hatfield

February 17, 2026

5  out of  5
rating by Caroline Hatfield
"Stephanie was amazing!"
We responded:
"Thank you, Caroline, for sharing your positive experience with Stephanie. It's wonderful to hear that she made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Susan Cafferty

February 17, 2026

5  out of  5
rating by Susan Cafferty
"Stephanie at Alicia Moore’s office did a thorough review of our insurance coverage."
We responded:
"Thank you, Susan, for sharing your experience with us. It's wonderful to hear that Stephanie was able to provide a thorough review of your insurance coverage. We appreciate your feedback and are glad to know that our team is meeting your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Janet Conboy

February 15, 2026

5  out of  5
rating by Janet Conboy
"Melissa Olson really helped clarify the policies available to me if I returned to State Farm from Travelers. I like having a person and agency close by to advise me vs a broker some distance from my home. We spoke by phone, gathered information via email with policy proposal attachments and scheduled a face-to-face to review options. Instead of looking for the cheapest coverage, it's worth it to me to have support close to home and the great electronic support available through their safety and security programs. Best interaction I've ever had."
We responded:
"Thank you, Janet, for sharing your experience with us. It's wonderful to hear that Melissa was able to clarify the policies and provide the support you were looking for. We understand the importance of having a local agency to rely on, and we're glad that our electronic support and safety programs have been beneficial to you. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Donna Smith

February 15, 2026

5  out of  5
rating by Donna Smith
"Transferring from out-of-state agent. Very helpful to me"
We responded:
"Thank you, Donna, for sharing your experience with us. We're glad to hear that the transfer process was smooth and that you found our assistance helpful. Your feedback is greatly appreciated, and we're here to support you with any of your insurance needs."
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Duane Wilmes

February 14, 2026

5  out of  5
rating by Duane Wilmes
"Requested copies for my handling of an insurance. Copies made, no questions asked. This is a good added service you provide. Thank you Duane Wilmes"
We responded:
"Thank you, Duane, for sharing your positive experience. It's great to hear that you found our service helpful and that we could assist you promptly with your request. Your feedback is appreciated and encourages us to continue providing excellent service."
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chip chambers

February 12, 2026

5  out of  5
rating by chip chambers
"Michelle is very personable and knows her stuff. She is a great representative for SF."
We responded:
"Chip, Thank you for the great feedback for Jennifer. We are glad we were able to answer your claim questions!"
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Gregory Helle

February 12, 2026

5  out of  5
rating by Gregory Helle
"Very good service and very pleasant"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Dona Buckingham

February 11, 2026

5  out of  5
rating by Dona Buckingham
"I have a new claim, and to-date, I'm very pleased. I appreciate the speed, kindness, and care I have received. Jason Mayberry, my contractor has been very responsive and fabulous!"
We responded:
"Dona, We completely understand that dealing with a claim can be very stressful. We are here to calm the stress and ensure you are taken care of every step of the way. Thank you for your kind review."
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Doug Walton

February 11, 2026

5  out of  5
rating by Doug Walton
"Kirk was super helpful in providing a timely quote for a homeowners policy on a house we were purchasing."
We responded:
"Thank you, Doug, for sharing your positive experience with us. It's wonderful to hear that Kirk was able to assist you promptly with your homeowners policy quote. We appreciate your feedback and are delighted to know that we could support you during your home purchase. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Mike Renick

February 10, 2026

5  out of  5
rating by Mike Renick
"Very courteous and enjoyable to visit with."
We responded:
"Thank you, Mike, for sharing your positive experience. It's wonderful to hear that you found your visit courteous and enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Jason Pottorff

February 6, 2026

5  out of  5
rating by Jason Pottorff
"Stephanie was so friendly and supportive! thank you!"
We responded:
"Thank you, Jason, for your fantastic feedback and perfect rating! It's wonderful to know that your experience with our agency met your expectations. We're committed to providing exceptional service and are delighted to have you as a valued customer. If there's anything else we can assist you with, feel free to reach out."
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Jim Quillen

February 6, 2026

5  out of  5
rating by Jim Quillen
"Had a great meeting with Michelle discovered an issue with my car insurance and she resolved it immediately"
We responded:
"Thank you, Jim, for sharing your experience. It's wonderful to hear that Michelle was able to identify and resolve the issue with your car insurance so efficiently. Your satisfaction is important to us, and we're glad to know you had a positive meeting. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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C H

February 6, 2026

5  out of  5
rating by C H
"Agent Stephanie with Alicia Moore office are always nice to work with and very helpful! I definitely recommend this office."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that Stephanie and our team have been helpful and pleasant to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."