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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karla Street

August 3, 2026

5  out of  5
rating by Karla Street
"The Reps at Alicia Moore State Farm are professional, and courteous. Receptionist Martha prompt and helpful."
We responded:
"Thank you for sharing your positive experience with Alicia Moore State Farm. It's wonderful to hear that our team, including Martha, provided professional and courteous service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Greg Bennett

August 3, 2026

5  out of  5
rating by Greg Bennett
"I needed to change my auto policy and Michelle was awesome in taking care of my needs. She was very pleasant to work with and I couldn't have asked for a better experience."
We responded:
"Thank you, Greg, for sharing your experience with us. It's wonderful to hear that Michelle provided you with excellent service while assisting with your auto policy change. We strive to offer the best support possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, we're here to help."
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Penny Rummel

August 1, 2026

5  out of  5
rating by Penny Rummel
"Good communication."
We responded:
"Thank you, Penny, for your positive feedback and perfect rating. We're delighted to hear that you appreciated the communication with our team. Providing excellent service is our top priority, and your feedback encourages us to continue delivering the best experience possible. If you have any further questions or need assistance, feel free to reach out."
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Dennis Anich

July 30, 2026

5  out of  5
rating by Dennis Anich
"My wife's new SUV was hit in the rear and we took it to the service center State Farm prescribed for repairs. When we picked up her SUV, we noticed that the paint job on the rear bumper cover was not satisfactory, had runs. We contacted Martha at Alicia Moore-State Farm and even drove by there and showed her the work. Martha contacted the shop and handled the rework process. We took the SUV back and picked it up today. The rework is perfect and we are happy. We are extremely grateful to Martha in helping us out and getting the situation resolved; it was seamless on our end. Thank you, Martha."
We responded:
"Thank you, Dennis, for your fantastic feedback! It's wonderful to know that your experience with our agency has been so positive. We are committed to providing excellent service and are delighted to have met your expectations. Your support means a lot to us, and we look forward to continuing to assist you with your insurance needs."
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Sherrie Begnell

July 30, 2026

5  out of  5
rating by Sherrie Begnell
"Jasper took the time and the energy for multiple phone calls to ensure I had the best possible rate as effectively and efficiently as possible it was fantastic!"
We responded:
"Thank you, Sherrie, for sharing your positive experience with Jasper. It's wonderful to hear that he was able to assist you with multiple phone calls to secure the best possible rate. Providing effective and efficient service is our priority, and we're glad to know it made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Dan & Linda Bradney

July 30, 2026

5  out of  5
rating by Dan & Linda Bradney
"We have to say that their slogan is accurate “Like a good neighbor, State Farm is there”, except we consider them FAMILY! Alicia and Martha are AWESOME and they are always there to handle and guide us in ALL of our insurance questions and concerns! Thank you!"
We responded:
"Thank you so much for your kind words. We are so glad to be able to help with your Insurance needs. "
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Erwin Arellano

July 30, 2026

5  out of  5
rating by Erwin Arellano
"Michelle is amazing and really helped out when I needed information! 5/5 recommend!!"
We responded:
"Thank you, Erwin, for sharing your positive experience with Michelle. It's wonderful to hear that she was able to provide the information you needed. Your recommendation means a lot to us, and we're glad to have earned your trust. If there's anything else we can assist you with, feel free to reach out."
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Doris Horning

July 29, 2026

5  out of  5
rating by Doris Horning
"Had question about roofer who was door to door solicitor and she answered my question.
Appreciate the help!!"
We responded:
"Thank you, Doris, for sharing your positive experience with us. It's wonderful to hear that Stephanie was able to assist you effectively. We appreciate your feedback and your trust in our agency. If there's anything else we can do for you, please let us know."
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Randy Pearce

July 29, 2026

5  out of  5
rating by Randy Pearce
"Updating payment information"
We responded:
"Thank you, Randy, for taking the time to leave a review. We're delighted to hear that updating your payment information was a smooth experience. Providing excellent service is our top priority, and your feedback helps us ensure we're meeting that goal. If you have any more questions or need further assistance, feel free to reach out."
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Eddie Bateson

July 28, 2026

5  out of  5
rating by Eddie Bateson
"We love working with the new State Farm agent and her staff. Martha is a jewel and is always there to help us. Stephanie did a complete review of our coverage and saved us money. Great people"
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Wayne Potts

July 28, 2026

5  out of  5
rating by Wayne Potts
"As with every visit to S,F, Martha was very helpful taking care of me.
Her greeting has that million dollar smile 😁.

Stephanie was a wonderful person to take care of me.
Thank the Lord I met Michelle and I'm sure to look forward to the years to come of great insurance service by someone that truly cares.
Thank you."
We responded:
"Wayne, It is truly our pleasure to help assist you and your family protect the things that matter most to you in life!"
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Chris H

July 28, 2026

5  out of  5
rating by Chris H
"Thank you for your amazing customer service these few years! It has always been a pleasure to call and discuss my many questions and to learn a bunch along the way."
We responded:
"Thank you, Chris, for your kind words and for taking the time to share your experience. It's wonderful to hear that you've found our customer service helpful and informative over the years. We're always here to assist with any questions you may have. Your feedback is greatly appreciated!"
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Carol Godsey

July 27, 2026

5  out of  5
rating by Carol Godsey
"Michelle Thornhill was an excellent agent that explained everything and worked hard to obtain the best pricing.
Thanks Michelle"
We responded:
"Thank you, Carol, for sharing your experience with Michelle. It's wonderful to hear that she was able to explain everything clearly and work diligently to secure the best pricing for you. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance needs."
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FamousLastWords

July 24, 2026

5  out of  5
rating by FamousLastWords
"My name is Dustin and I work with a roofing company in the area. Martha was very easy to get ahold of very efficient and professional with handling business."
We responded:
"Thank you, Dustin, for sharing your positive experience. It's great to hear that Martha was able to assist you efficiently and professionally. Your feedback is truly appreciated, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."
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matt damiter

July 24, 2026

5  out of  5
rating by matt damiter
"Great insurance company and always a pleasure to speak with Melissa"
We responded:
"Thank you, Matt, for sharing your positive experience with us. It's wonderful to hear that speaking with Melissa has been a pleasure. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Richard Hathaway

July 23, 2026

5  out of  5
rating by Richard Hathaway
"Michelle is awesome. She quickly and friendly completed my request and I was on the road with my new vehicle. As a 30-year State Farm customer it is good to know the service level continues."
We responded:
"Thank you, Richard, for sharing your experience. It's wonderful to hear that Michelle provided you with quick and friendly service, ensuring you were on the road with your new vehicle smoothly. Your loyalty as a 30-year State Farm customer is greatly appreciated, and we're glad to know that our service continues to meet your expectations."
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E Blanton

July 22, 2026

5  out of  5
rating by E Blanton
"Jasper was very helpful and professional. Made it very easy to get the policy I needed to make my move into Arkansas a breeze."
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Chasidy Miller

July 21, 2026

5  out of  5
rating by Chasidy Miller
"Jasper did a phenomenal job giving me the exact information in which I needed, and an even better job explaining what everything meant!"
We responded:
"Thank you, Chasidy, for sharing your experience with us. It's wonderful to hear that Jasper was able to provide you with the information you needed and explain everything clearly. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience."
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Cheryl Hodges

July 9, 2026

5  out of  5
rating by Cheryl Hodges
"State Farm response to my windshield repair claim was prompt. The repair was timely and very satisfactory."
We responded:
"Hi Cheryl, Thank you for the wonderful review. We are always ready and willing to help you in a timely manner."
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Anita Fvr

July 9, 2026

5  out of  5
rating by Anita Fvr
"My agent Martha is always friendly and professional helpful she never fails me with help and fixing what I ever need she great"
We responded:
"Thank you, Anita, for sharing your positive experience with Martha. It's wonderful to hear that she consistently provides friendly and professional assistance. Your feedback is greatly appreciated and reinforces our commitment to delivering exceptional service. "
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Marisa Ellen Nabholz

July 8, 2026

5  out of  5
rating by Marisa Ellen Nabholz
"A huge shout out to Martha Hill, customer service representative, at Alicia Moore State Farm Insurance, in Bella Vista AR 72715
I was rear ended but a truck and I didn’t know what to do. I went the office, I was very distraught. Martha not only helped to do the necessary steps. More importantly, she eased my spirits and handled the situation so calmly and correctly. She talked about the steps I would need to take. And helped me with the claim information. I extremely appreciate her countenance and service.
Peace of mind is worth so much!!! God bless you Martha!

My business with State Farm has been excellent for 36years

Highly recommend!!!!
Marisa Nabholz"
We responded:
"Thank you for sharing your positive experience of working with our team in Bella Vista! We appreciate your kind words and are delighted to hear that you had a great experience securing your insurance with State Farm.
At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers.
"
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Ed Weatherly

July 2, 2026

5  out of  5
rating by Ed Weatherly
"Martha was very helpful getting a bill paid."
We responded:
"Thank you, Ed, for sharing your experience! It's wonderful to hear that Stephanie was able to assist you so effectively with your new car coverage. Your feedback is greatly appreciated, and we're delighted to know you had a positive experience. If there's anything else you need, feel free to reach out!"
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Patty Walker

June 25, 2026

5  out of  5
rating by Patty Walker
"Everyone are very nice and helpful."
We responded:
"Thank you, Patty, for sharing your experience. It's wonderful to hear that our team was able to provide you with the assistance you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Erin Lauffer

June 24, 2026

5  out of  5
rating by Erin Lauffer
"Hands down best State Farm office and that says a lot because the one we were with for years before moving was great too! Michelle and all of the people that work at this office are incredible!"
We responded:
"Thank you, Erin, for sharing such a wonderful review! It's fantastic to hear that Michelle and the team have made such a positive impression. We truly appreciate your kind words and are delighted to have you with us. Your feedback motivates us to continue providing exceptional service."
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Peter Graham

June 19, 2026

5  out of  5
rating by Peter Graham
"Very friendly and Comfort was good
She was enjoyable to talk to and fast"
We responded:
"Thank you, Peter, for sharing your positive experience. It's wonderful to hear that you felt comfortable and appreciated the friendly service. We're glad you enjoyed the coffee, and we look forward to assisting you with any future insurance needs. Your feedback is greatly appreciated!"