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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Cannon

November 18, 2025

5  out of  5
rating by Caleb Cannon
"Alicia Moore State Farm has consistently had great customer service and support, I'm going to be sticking with them for a good while."
We responded:
"Thank you, Caleb, for your 5 star review! It's wonderful to know that you had a positive experience with our agency. "
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Don Taylor

November 18, 2025

5  out of  5
rating by Don Taylor
"Stephanie was very helpful, and covered several items i was not aware of. Always enjoying visiting this office!"
We responded:
"Thank you, Don, for sharing your experience. It's wonderful to hear that Stephanie was able to assist you and provide valuable information. We're glad you enjoy visiting our office, and we appreciate your feedback. Your satisfaction is important to us, and we look forward to continuing to serve you."
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Daniel Pendergraft

November 18, 2025

5  out of  5
rating by Daniel Pendergraft
"Wonderful to work with"
We responded:
"Thank you, Daniel, for your kind words and the perfect rating. It's great to hear that your experience with us was wonderful. Your feedback is truly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."
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Tim King

November 17, 2025

5  out of  5
rating by Tim King
"Michelle was very helpful. She discussed all options while enabling us to make our own decisions."
We responded:
"Thank you, Tim, for sharing your experience. It's wonderful to hear that Michelle was able to assist you effectively and provide the information you needed to make informed decisions. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Cynthia Kroll

November 17, 2025

5  out of  5
rating by Cynthia Kroll
"Stephanie is always kind, respectful and knowledgeable. I've enjoyed working with her for the past several years."
We responded:
"Thank you, Cynthia, for sharing your positive experience with Stephanie. It's wonderful to hear that her kindness, respect, and knowledge have made your interactions enjoyable over the years. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Gail Osbourn

November 17, 2025

5  out of  5
rating by Gail Osbourn
"We met with Stephanie to sign up for a medicare advantage plan with Humana. She was very thorough and informative and answered all our questions!! We will stay with Stephanie for all things Humana."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Stephanie was able to provide thorough and informative assistance with your Medicare Advantage plan. We're delighted to know that you feel confident staying with her for all your Humana needs. Your feedback is greatly appreciated!"
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Christopher Gorshe

November 17, 2025

5  out of  5
rating by Christopher Gorshe
"Stephanie was super helpful! She answered all my questions and followed up promptly."
We responded:
"Thank you, Christopher! We're so glad to hear that Martha provided you with excellent service. We appreciate your kind words and are always here to help whenever you need us!"
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vicky standridge

November 17, 2025

5  out of  5
rating by vicky standridge
"Wonderful group of people. They go above and beyond to get you taken care of. I would recommend this office to my family and friends."
We responded:
"Thank you so much for your kind words and recommendation. It's fantastic to hear that you had such a positive experience with our team. We always strive to go above and beyond for our customers, and your feedback truly means a lot to us. If there's anything else we can do for you, please let us know."
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jacob wurst

November 16, 2025

5  out of  5
rating by jacob wurst
"Stephanie was wonderful! She assisted me with my Medicare coverage and helped me understand it all! Thank you so much!"
We responded:
"Thank you for sharing your experience, Jacob. It's fantastic to hear that Stephanie was able to assist you with your Medicare coverage and make everything clear. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience."
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Jill Stone

November 13, 2025

5  out of  5
rating by Jill Stone
"I always have a great experience working with Martha. She always has great attitude, she is helpful and goes above and beyond to help me. She is the heart of this office. Thank you."
We responded:
"Thank you so much for sharing your positive experience with Martha. It's wonderful to hear how helpful and dedicated she has been in assisting you. Your feedback is greatly appreciated and will be shared with her. We're delighted to have her as part of our team, and we're glad to know she has made such a positive impact."
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Jennifer

November 13, 2025

5  out of  5
rating by Jennifer
"Stephanie was great and super helpful! The process was very easy"
We responded:
"Thank you, Jennifer, for sharing your experience! It's wonderful to hear that Stephanie was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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Rachel Williams

November 13, 2025

5  out of  5
rating by Rachel Williams
"Martha was so kind and helpful in all ways! Being a customer of State Farm has been an easy process. Thankful for all her help! Will definitely recommend all of my family and friends!"
We responded:
"Thank you, Rachel, for sharing your positive experience with us. It's wonderful to hear that Martha was able to assist you so effectively. We truly appreciate your recommendation and are glad to have made your experience with State Farm an easy one. Your feedback means a lot to us!"
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Kassi Doyle

November 13, 2025

5  out of  5
rating by Kassi Doyle
"5 stars!! Martha is so kind and helpful!"
We responded:
"Thank you so much, Kassi, for your wonderful review! We're delighted to hear that Martha was able to provide you with such kind and helpful service. Your feedback means a lot to us, and we're grateful for your support."
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Loretta Grigg

November 11, 2025

5  out of  5
rating by Loretta Grigg
"We enjoyed our time with Stephanie.She was very helpful with are car insurance and Medicare insurance. Thank you Stephanie"
We responded:
"Thank you, Loretta, for sharing your experience with Stephanie. It's wonderful to hear that she was able to assist you effectively with both your car and Medicare insurance needs. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Andy Wheeler

November 11, 2025

5  out of  5
rating by Andy Wheeler
"Cody was fast and friendly. He done a good job."
We responded:
"Thank you, Andy, for sharing your experience with Cody. It's great to hear that he was able to assist you quickly and with a friendly approach. Your feedback is appreciated and helps us continue to provide excellent service."
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Tom Myers

November 11, 2025

5  out of  5
rating by Tom Myers
"Martha helped me immensely . Thank You. Not to mention her cheery greeting when I came in.Always attentive and helpful👌🎶🎶"
We responded:
"Thank you for sharing your experience, Tom. It's wonderful to hear that Martha was able to assist you so effectively. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
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Dylan

November 10, 2025

5  out of  5
rating by Dylan
"I had State farm in Virginia and transferred to Arkansas, they were very professional and excellent service, they directed me towards the coverage that I desired, I would not go anywhere else, very pleased with the service"
We responded:
"Thank you so much, Dylan! We’re thrilled to hear your transition from Virginia to Arkansas went smoothly and that our team provided the service and coverage you were looking for. We truly appreciate your loyalty to State Farm and your kind words!"
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Alejandro Ramirez

November 8, 2025

5  out of  5
rating by Alejandro Ramirez
"had great customer service"
We responded:
"Thank you, Alejandro! We’re glad to hear you received great customer service and found a price that works for you. We appreciate you taking the time to share your experience!"
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Cindy On The Mountain

November 7, 2025

5  out of  5
rating by Cindy On The Mountain
"Stephanie is great to work with. She knows the available products well and is very helpful in choosing the right products for you. I highly recommend working with Stephanie."
We responded:
"Thank you for sharing your positive experience with Stephanie. We're delighted to hear that she was able to assist you effectively in selecting the right products. Your recommendation means a lot to us, and we're grateful for your trust in our agency. If you have any more feedback or need further assistance, feel free to reach out."
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Neil Neil

November 7, 2025

5  out of  5
rating by Neil Neil
"Knowledgeable and personable. Made it easy to understand my current policies and what to expect approximately when as far as whether or not I keep insurance policies as is.foing forward."
We responded:
"Thank you, Neil, for your wonderful feedback. It's great to hear that you found the explanations of your policies clear and easy to understand. We're committed to providing knowledgeable and personable service, and it's rewarding to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out. Your trust in us is greatly appreciated."
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Christian Butcher

November 7, 2025

5  out of  5
rating by Christian Butcher
"I recently signed up for supplemental health insurance with Stephanie at State Farm, and the process couldn’t have been easier! She made everything simple and straightforward, explaining all the options clearly and making sure I understood exactly what I was getting. The whole experience was quick, stress-free, and professional. I really appreciate her knowledge and customer service — highly recommend working with her!"
We responded:
"Christian, Thank you for the wonderful feedback and trusting our team with your Insurance needs. "
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Devo Johnston

November 7, 2025

5  out of  5
rating by Devo Johnston
"My experience with Alicia Moore’s staff has been good. Martha in particular has spent a good deal of time and effort working on my storm damage claim. She has called SF multiple times requesting information and timing when the company has been overrun with claims."
We responded:
"Thank you so much for sharing your positive experience! Martha's dedication and hard work truly shine through in situations like these. We're glad to hear she could assist you effectively with your storm damage claim. Your feedback means a lot to us!"
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Michelle Taylor

November 7, 2025

5  out of  5
rating by Michelle Taylor
"Dealing with Alicia and her team is always a pleasure. Couldn’t ask for a better State Farm agent!"
We responded:
"Thank you, Michelle, for your kind words and glowing review! We're thrilled to hear that you enjoy working with Alicia and her team. Your satisfaction means the world to us, and we’re always here to assist you with your insurance needs. We truly appreciate your trust and support."
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Denise Baer

November 7, 2025

5  out of  5
rating by Denise Baer
"We requested a quote for home & auto insurance and then decided to move everything to State Farm. Cody contacted me quickly. He was thorough, easy to work with, professional, accurate and made the whole process easy. We had been with our other insurance provider for over 40 years so switching was stressful but Cody made it quick and easy! Great experience, better coverage & saving substantial money!!"
We responded:
"Thank you, Denise, for sharing your experience with us. It's wonderful to hear that Cody was able to assist you effectively and make the transition to State Farm smooth and stress-free. We're delighted that you're enjoying better coverage and savings. Your feedback is greatly appreciated, and we're here to help with any future needs."
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TanMan0206

November 7, 2025

5  out of  5
rating by TanMan0206
"Sweet lady I ever met she is so easy to work with"
We responded:
"Thank you for your kind words! It's wonderful to hear that you had such a positive experience. We always strive to make working with us as easy and pleasant as possible. Your feedback is greatly appreciated."