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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Merkle

Jeff Merkle

May 15, 2026

5  out of  5
rating by Jeff Merkle
"I wanted to thank Stephanie for her patience and diligence in answering all of my myriad of questions. Her knowledge and professionalism were apparent from the start. I am preparing a move from Chicago to NWA and she was so helpful in not only transferring my policies, but also informing me on the ins and outs of local life. Thanks again Stephanie for taking the extra steps with me!"
We responded:
"Thank you, Jeff, for sharing your experience with us. It's wonderful to hear how Stephanie's patience and expertise made your transition smoother. We're glad she could assist with your policy transfer and provide insights into your new area. Your feedback is greatly appreciated, and we're here to help with any future needs. Safe travels with your move to NWA!"
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Suzanne Young

May 14, 2026

5  out of  5
rating by Suzanne Young
"I appreciate the support and empathy received from both State Farm and Caliber Collision. It is gratifying today to receive timely assistance. Thanks very much for all the assistance provided."
We responded:
"Thank you, Suzanne, for sharing your positive experience. It's wonderful to hear that you felt supported and received timely assistance from both our team and Caliber Collision. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."
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Ndeye Lo

May 14, 2026

5  out of  5
rating by Ndeye Lo
"Ms. Stephanie was able to help me with what I needed and was very friendly. Thank you!"
We responded:
"Thank you, Ndeye, for sharing your positive experience with us. It's wonderful to hear that Ms. Stephanie was able to assist you effectively and provide friendly service. Your feedback is greatly appreciated!"
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Randy Laffoon

May 13, 2026

5  out of  5
rating by Randy Laffoon
"Thank you for the excellent service"
We responded:
"Thank you, Randy, for taking the time to leave such a positive review. It's wonderful to know that your experience with our agency has been excellent. We are committed to providing top-notch service and are delighted to see that reflected in your feedback. Your support is greatly appreciated, and we look forward to continuing to meet your insurance needs."
Profile photo of Jeff S

Jeff S

May 8, 2026

5  out of  5
rating by Jeff S
"Melissa goes above and beyond to make sure my insurance coverage continues to fit my needs as life changes. She is responsive, knowledgeable, and genuinely cares about her clients. Thanks for the excellent service"
We responded:
"Thank you, Jeff, for sharing your experience with Melissa. It's wonderful to hear that she has been responsive and attentive to your changing needs. We appreciate your kind words and are glad to know that you feel well taken care of. Your feedback is invaluable to us."
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Tamera Jones

May 5, 2026

5  out of  5
rating by Tamera Jones
"I dealt with Melissa yesterday regarding a very important matter, and oh! How blessed I was to have her help! She handled the matter with wisdom and care and gave me great direction forward. Melissa represents your brand in a beautiful and significant way."
We responded:
"Thank you, Tamera, for sharing your experience with Melissa. It's wonderful to hear how she was able to assist you with such care and wisdom. Your feedback is greatly appreciated, and we're delighted to know that Melissa made a positive impact. Your satisfaction is important to us, and we're here to help whenever you need."
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Lisa Pudas

April 28, 2026

5  out of  5
rating by Lisa Pudas
"Melissa is great to work with on all of your insurance needs. Very personable and caring."
We responded:
"Thank you, Lisa, for sharing your positive experience with Melissa. It's wonderful to hear that her personable and caring approach made a difference in your insurance needs. Your feedback is greatly appreciated."
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Paige Mahanay

April 27, 2026

5  out of  5
rating by Paige Mahanay
"Stephanie has been wonderful to work with. We were able to smooth out details of switching over from Colorado with policies. She’s knowledgeable and I’m happy to continue working with her."
We responded:
"Thank you, Paige, for sharing your experience with us. It's great to hear that Stephanie was able to assist you smoothly with your policy transition from Colorado. Her knowledge and dedication are truly valuable to our team. We're delighted to have you with us and look forward to continuing to support your insurance needs."
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Henry Braker

April 24, 2026

5  out of  5
rating by Henry Braker
"Good service . Martha hill"
We responded:
"Thank you, Henry, for sharing your positive experience with our service. It's wonderful to hear that Martha was able to assist you effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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deanna Doty

April 23, 2026

5  out of  5
rating by deanna Doty
"I talk with Chris he dose a awsome job helping and answer any questions and he is a nice guy."
We responded:
"Hi Deanna, Thank you for the great review. It is our pleasure to assist you with all your Insurance needs. "
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Scarlett Smith

April 23, 2026

5  out of  5
rating by Scarlett Smith
"Martha is the sweetest"
We responded:
"Thank you, Scarlett, for sharing your positive experience with Martha. It's wonderful to hear that she made such a great impression. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Stephanie Garst

April 23, 2026

5  out of  5
rating by Stephanie Garst
"Stephanie took the time to review options and pricing at length. Very thorough and knowledgeable."
We responded:
"Thank you, Stephanie, for your wonderful feedback! It's great to know that you had a positive experience with our agency. We always strive to provide the best service possible, and your satisfaction is our top priority. If there's anything else we can assist you with, please feel free to reach out."
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Carole Cottrell

April 22, 2026

5  out of  5
rating by Carole Cottrell
"Kind, patience and listens to your needs"
We responded:
"Thank you, Carole, for sharing your experience. It's wonderful to hear that you felt supported and understood. Your feedback is greatly appreciated and motivates us to continue providing attentive service."
Profile photo of Katie Weatherly

Katie Weatherly

April 20, 2026

5  out of  5
rating by Katie Weatherly
"Stephanie was incredibly kind and went above and beyond to be helpful and get me exactly the coverage I need."
We responded:
"Thank you, Katie, for sharing your positive experience with us. It's wonderful to hear that Stephanie was able to assist you so effectively and provide the coverage you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Maria Carbajal

Maria Carbajal

April 19, 2026

5  out of  5
rating by Maria Carbajal
"I was in a small accident the other person that hit me has the same insurance. And they were able to take care of my car as soon as I arranged the appointment to get my car fixed, nice and professional! Sencerly M. Carbajal"
We responded:
"Gracias por compartir tu experiencia, Maria. Nos alegra saber que el proceso fue rápido y profesional para ti. Estamos aquí para ayudarte siempre que lo necesites."
Profile photo of Bruce Kerr

Bruce Kerr

April 17, 2026

5  out of  5
rating by Bruce Kerr
"Martha is doing a great job. She keeps me in line and always helps to know how I can make sure I’m fully covered with all the maximum discounts."
We responded:
"Thank you for sharing your experience, Bruce. It's wonderful to hear that Stephanie was able to assist you in reviewing your account and uncovering the benefits of your policy. We're glad to know you're up-to-date and satisfied with the service. Your feedback is greatly appreciated."
Profile photo of T W

T W

April 15, 2026

5  out of  5
rating by T W
"Stephanie Leo undoubtedly has the best energy and perfectionism of anyone I’ve ever had the pleasure of working with. -Tanner Wright"
We responded:
"Thank you, Tanner, for sharing your experience with Stephanie Leo. It's wonderful to hear how her energy and dedication made such a positive impact. Your feedback is greatly appreciated and will be shared with Stephanie and the team."
Profile photo of Elijah Watson

Elijah Watson

April 14, 2026

5  out of  5
rating by Elijah Watson
"I recently moved out of state due to work and reached out to State farm to cancel my policies. Stephanie was extremely punctual and polite. She was quick to help me get those settled! Stephanie was also very knowledgeable when well explaining all of the benefits of my policies when I do need insurance in the future. Thank you for all of your help!"
We responded:
"Thank you, Elijah, for sharing your experience. It's wonderful to hear that Stephanie was able to assist you efficiently and provide you with the information you needed. We appreciate your kind words and are glad to know you felt supported during your transition. If you ever need assistance in the future, we're here to help."
Profile photo of Kason Tabor

Kason Tabor

April 13, 2026

5  out of  5
rating by Kason Tabor
"Stephany was wonderful to work with and made sure I got what I needed"
We responded:
"Thank you, Kason, for sharing your positive experience with us. It's great to hear that Stephany was able to assist you effectively and ensure you received what you needed. Your feedback is greatly appreciated, and we're glad to have been of service."
Profile photo of William Koch

William Koch

April 13, 2026

5  out of  5
rating by William Koch
"Stephanie was so kind helping me today"
We responded:
"Thank you, William, for sharing your experience. It's wonderful to hear that Martha was able to assist you effectively with your claim and guide you through the process. Your feedback is greatly appreciated and will be shared with Martha and the team. We're here to help whenever you need us."
Profile photo of Angela Krzysko

Angela Krzysko

April 13, 2026

5  out of  5
rating by Angela Krzysko
"Stephanie was very helpful"
We responded:
"Thank you, Angela, for sharing your feedback. It's wonderful to hear that Stephanie was very helpful during your experience with us. We appreciate your kind words and look forward to continuing to meet your insurance needs."
Profile photo of Debbie Houston

Debbie Houston

April 11, 2026

5  out of  5
rating by Debbie Houston
"I was in a bad wreck a few weeks ago. I ended up with a fractured sternum and my car was “totaled”. Everyone at Alicia Moore State Farm checked on me every day or two while also taking care of every detail involving the cat situation. They immediately got a loaner for 3 weeks, took care of the old care got me a check to put toward another car. Most of all, Mrs Martha made sure I was ok. She contacted the repair shop and towing company and everyone else for me. And when I got another car she helped get me covered with a new policy. I only had to take care of myself and getting well. Thank you all!"
We responded:
"Thank you for the wonderful 5 star rating, Debbie. "
Profile photo of Marcus Smith

Marcus Smith

April 10, 2026

5  out of  5
rating by Marcus Smith
"State Farm have been excellent to work with. Martha has been very helpful and she's done a great job keeping me informed during our insurance claim process."
We responded:
"Thank you, Marcus, for sharing your positive experience with us. It's wonderful to hear that Martha has been very helpful and kept you well-informed during your insurance claim process. We appreciate your feedback and are glad to know you had an excellent experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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John Fitzpatrick

April 10, 2026

5  out of  5
rating by John Fitzpatrick
"MARTHA HILL called and informed me our rates were changing. WITHOUT being prompted. Taking care of us even when we weren't thinking about insurance. Thank you Martha"
We responded:
"Thank you, John, for your wonderful review! It's great to hear that Stephanie was able to assist you effectively with your Medicare needs. We appreciate your feedback and are delighted to know you had a positive experience with us. Your satisfaction is our priority, and we're here to help with any of your future insurance needs."
Profile photo of Donald Carroll

Donald Carroll

April 10, 2026

5  out of  5
rating by Donald Carroll
"Their office is always friendly and treats everyone like family. Martha is so wonderful to work with"
We responded:
"Thank you for the wonderful review, Donald! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and we are honored to have you as a part of our agency family!"