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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chrysalis Reborns

Chrysalis Reborns

November 11, 2024

5  out of  5
rating by Chrysalis Reborns
"Darryl is a great person to work with! He helped with all my insurance needs and explained the process perfectly. State Farm is the way to go if you want generous discounts, a wide variety of insurance types and coverage options, and a staff that works for you!"
We responded:
"Thank you so much for sharing your positive experience! It's fantastic to hear that Darryl was able to assist you with all your insurance needs and provide clear explanations. We're proud to offer generous discounts and a wide variety of coverage options."
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anthony

November 8, 2024

5  out of  5
rating by anthony
"Amazing people with even better service! Darryl was so helpful and informative. I appreciate his patience and dedication he took to give me all the information I needed to make a sound decision! Switching to state farm was the best decision I made this year!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Darryl was so helpful and informative. We're delighted that you found the information you needed to make a sound decision. Switching to State Farm was a great choice, and we're here to support you every step of the way!"
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Taylor Gernand

November 8, 2024

5  out of  5
rating by Taylor Gernand
"Darryl did an amazing job helping me pick out the best plans that most fits my budget. He explained what all would be covered and for how much very well and answered all my questions! His friendly and upbeat attitude made the whole experience fun."
We responded:
"Thank you so much for sharing your experience, Taylor! It's fantastic to hear that Darryl was able to help you find the perfect plans within your budget. His ability to clearly explain coverage and costs, along with his friendly and upbeat attitude, truly makes a difference. We're delighted that you had such a positive and enjoyable experience!"
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Sarah Wilson

November 8, 2024

5  out of  5
rating by Sarah Wilson
"Everyone in this office is so friendly and so helpful. They made my switch from a different company so quick and painless! I feel like they are actually there for me. They answer(ed) all of my questions thoroughly and helped me choose the perfect plans for me and my family. Would recommend!"
We responded:
"Thank you so much for your kind words, Sarah! We're delighted to hear that your transition was smooth and that you felt supported throughout the process. It's wonderful to know that our team could assist you in finding the perfect plans for your family."
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Peyton Carter

November 7, 2024

5  out of  5
rating by Peyton Carter
"Darryl was a joy to work with. He is very informative and truly cares for his clients. State Farm is always the way to go for your insurance needs!"
We responded:
"Thank you so much for your kind words, Peyton! It's wonderful to hear that Darryl provided you with such an informative and caring experience. We're delighted to know that you trust State Farm for your insurance needs!"
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Kenneth Strickland

November 6, 2024

5  out of  5
rating by Kenneth Strickland
"She has been a life savior. I have had many hoops to jump through and she has always been there to help. She has gone well beyond the call of duty. Staff like her will give loyalty to the company. Thanks 🙏"
We responded:
"Thank you so much, Kenneth! It's wonderful to hear that I could be there for you through all the challenges. Your loyalty and appreciation mean a lot to me and the team. We're always here to help!"
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Denis Rubaloff

November 4, 2024

5  out of  5
rating by Denis Rubaloff
"Recently made a few changes to our Auto policy and the State Farm staff was very helpful in explaining the new program in a courteous and professional manner. We also added a new vehicle and obtained all the necessary documentation requested in order to register our vehicle. The staff always seems eager to help."
We responded:
"Denis, Thank you for trusting our team with your Auto Insurance needs. It is our pleasure to ensure you have all the right coverage. "
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Josh Abrams

November 3, 2024

5  out of  5
rating by Josh Abrams
"Great job and overall experience"
We responded:
"Thank you so much, Josh! It's fantastic to hear that you had a great experience. Your feedback means a lot to us!"
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Molly Odom

November 3, 2024

5  out of  5
rating by Molly Odom
"Went to meet the team. Easy to find, everyone was so nice, would definitely recommend."
We responded:
"Thank you so much, Molly! We're delighted to hear that you found our office easily and enjoyed meeting the team."
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Kory Roberts

October 31, 2024

5  out of  5
rating by Kory Roberts
"Friendly, thorough and easy to understand policy review."
We responded:
"Thank you so much for your kind words, Kory! It's great to hear that you found the policy review friendly, thorough, and easy to understand. We're here to make insurance simple and clear for you."
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Lynn Schmidt

October 30, 2024

5  out of  5
rating by Lynn Schmidt
"Switching over to State Farm is one of the best decisions I made for my home and auto insurance. Everyone in Alicia’s office has been very personable and wonderful to work with. When I had my on onboarding with Stephanie yesterday she confirmed that I made the right decision to make the switch. Stephanie was so helpful and a delight to meet with, she made sure that I understood everything I signed up for and answered the questions that I had about my policy’s and future policy’s! Thank you to Alicia’s Team!!"
We responded:
"Thank you so much for sharing your experience, Lynn! We're delighted to hear that switching to State Farm has been such a positive decision for your home and auto insurance. It's wonderful to know that everyone in the office has been personable and great to work with. Stephanie will be thrilled to hear your kind words about your onboarding session! We're here to ensure you understand your policies and feel confident about your coverage. Thank you for choosing us!"
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Brittany Aubin

October 29, 2024

5  out of  5
rating by Brittany Aubin
"Stephanie was full of knowledge and answered every question we had about life insurance for us and our kids. Recommended Stephanie at Alicia Moore State Farm"
We responded:
"Thank you so much for your kind words, Brittany! It's wonderful to hear that Stephanie was able to provide you with all the information you needed about life insurance for your family."
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James Walters

October 29, 2024

5  out of  5
rating by James Walters
"Stephanie was Very Helpful with my most recent visit to State Farm. She gave some great advice on a few other things and it was Very Much Appreciated. Thanks again, Stephanie."
We responded:
"James, we're delighted to hear about your positive experience with Martha! She went above and beyond to ensure you got the right vehicle for your needs, and we're glad to have been of assistance during your car repairs. Thank you for choosing us!"
Profile photo of Charlie Williams

Charlie Williams

October 29, 2024

5  out of  5
rating by Charlie Williams
"The office is really nice and very professional looking. Martha Hill was very helpful and professional with helping me with my claim."
We responded:
"Thank you for the wonderful feedback for Martha, Charlie. We are glad to be able to assist you with your Insurance needs. "
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John Reid

October 25, 2024

5  out of  5
rating by John Reid
"Stephanie was very helpful and got my new vehicle insured very quickly. She also suggested that I consider adding an umbrella liability policy that with incentives will be cost effective. Thanks."
We responded:
"Thank you for sharing your experience, John! It's great to hear that Stephanie was able to assist you efficiently with your new vehicle insurance and provide valuable advice on an umbrella liability policy. We're glad to have been of service!"
Profile photo of Reecha Singh

Reecha Singh

October 24, 2024

5  out of  5
rating by Reecha Singh
"I transferred over from another State Farm agent to Alicia Moore and my biggest learning from the process was that NOT ALL STATE FARM AGENTS ARE THE SAME! With my previous agent, my paperwork was not being filed correctly and I was stressed out with delays and paying more than I should have been. I also was not being treated well. My follow-ups were being responded with passive aggression and was clearly not a priority. But all of this was resolved as soon as I moved my account to Alicia Moore! So far, I have worked with Martha who is an absolute dream! She has been so incredibly diligent in providing helpful information in a very timely fashion. She followed up with me regularly (and proactively!) to let me know where things were in the process. I cannot speak highly enough about Martha and the Alicia Moore agency. I would highly recommend working with them - they do seem to have their clients best interest at heart which is so rare to come across these days."
We responded:
"Thank you so much for sharing your experience, Reecha! It's wonderful to hear that the transition to our agency has been smooth and stress-free for you. We're delighted that Martha has been able to provide the support and timely information you needed. Your recommendation means a lot to us, and we truly appreciate your kind words. We're here to make sure you always feel valued and well taken care of!"
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Luona Sullivan

October 22, 2024

5  out of  5
rating by Luona Sullivan
"I met with Stephanie Lee today to go over our policies with her. I was so impressed with her kindness and knowledge. She focused on what we needed and cared about us.she was so helpful with medicare and informed us of things we didnt know about supplimental insurance.I highly recommend her to anyone who wants an honest insurance agent From Luona sullivan"
We responded:
"Thank you so much for your kind words, Luona! It's wonderful to hear that Stephanie's kindness and knowledge made such a positive impact on your experience. We're delighted she could assist you with Medicare and supplemental insurance, providing you with valuable information."
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Jaclyn Brunk

October 21, 2024

5  out of  5
rating by Jaclyn Brunk
"Stephanie worked with us with medicare supplement plan she made it really easy for us. Thank you again"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Stephanie made the process of selecting a Medicare supplement plan easy for you."
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Corin Grugel

October 21, 2024

5  out of  5
rating by Corin Grugel
"Very thorough, answered all of my questions, and made me feel like family. Highly recommend!"
We responded:
"Thank you so much for your kind words, Corin! It's wonderful to hear that you felt like family and had all your questions answered. Your recommendation means a lot to us!"
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TomCyn Thompson

October 19, 2024

5  out of  5
rating by TomCyn Thompson
"Went in to see Stephanie Leo at State Farm yesterday and make some changes to our policies. As always, Stephanie was her friendly self and very helpful. She steered us in the correct direction to make the changes we needed to our policies. Everyone at State Farm in BV is always very personable & helpful, we really appreciate them. Thomas & Cynthia Thompson"
We responded:
"Thank you so much for sharing your experience with Stephanie! It's wonderful to hear that she was able to guide you in the right direction and make the necessary changes to your policies. We truly appreciate your kind words about our team in BV."
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Thomas Maxwell

October 7, 2024

5  out of  5
rating by Thomas Maxwell
"I sleep better because of their attention to detail."
We responded:
"Your peace of mind is our top priority, and it's wonderful to hear that our attention to detail has made a difference for you! Thank you for sharing your experience and for the fantastic rating!"
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Jerry Thir

September 28, 2024

5  out of  5
rating by Jerry Thir
"I am happy to say that my experience was excellent and I feel it was mainly due to Margret and her knowledge of the claim process. She helped make it as simple as possible. They have a really good one in her as there employee."
We responded:
"Thank you so much for sharing your positive experience, Jerry! It's wonderful to hear that Margret's knowledge and assistance made the claim process simple for you. We're proud to have her on our team and appreciate your kind words!"
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Karessa Williams

September 26, 2024

5  out of  5
rating by Karessa Williams
"I was frustrated with my current insurance policy beating me around, I had just initially came to get a quote but the service provided to me by Lynda (Best Agent Ever!!!), was outstanding. She explained everything to me and made me feel like my concerns were heard. Lynda walked me through step by step of what was covered on the potential policy I was looking at. If you need insurance done right- Lynda is who you need to see!!!"
We responded:
"Thank you so much for sharing your experience, Karessa! It's wonderful to hear that Lynda was able to provide such outstanding service and address all your concerns. We always strive to ensure our customers feel informed and confident about their insurance choices. If you ever have more questions or need further assistance, don't hesitate to reach out!"
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Doreen Elliott

September 25, 2024

5  out of  5
rating by Doreen Elliott
"She explained everything and I learned a great deal! Thank you"
We responded:
"Thank you so much for your kind words, Doreen! It's wonderful to hear that everything was clearly explained and that you learned a lot. We're here to help whenever you need us!"
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Roger Rood

September 19, 2024

5  out of  5
rating by Roger Rood
"Had a solid meeting with Michelle and she was able to identify several changes to reduce premium with minimal effect to coverages."
We responded:
"Roger, Thank you for the wonderful review for our team. we strive to provide excellent customer service to all!"