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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dustin Simon

October 29, 2026

5  out of  5
rating by Dustin Simon
"The service was simply explained, friendly, with decent rates."
We responded:
"Thank you, Dustin, for sharing your experience with us. It's wonderful to hear that you found our service clear and friendly, and that our rates met your expectations. We strive to provide excellent service and value to all our customers. Your feedback is greatly appreciated and helps us continue to improve."
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Wade Jordan

October 27, 2026

5  out of  5
rating by Wade Jordan
"Martha was so very helpful in getting us a refund for a tow we needed to get our vehicle into the shop...a pleasure to work with."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Martha was able to assist you effectively with your tow refund. Providing excellent service is important to us, and we're glad she made the process a pleasure for you. Your feedback is greatly appreciated."
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Kenny Vanzandt

October 22, 2026

5  out of  5
rating by Kenny Vanzandt
"Martha, You are Top Notch Customer Service, thank you Kenny"
We responded:
"Thank you for the great 5 star review, Kenny. We truly appreciate your feedback. "
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Misty Wilson

October 21, 2026

5  out of  5
rating by Misty Wilson
"Very helpful and caring staff. They have gone over and beyond anytime I needed help. I truely recommend Alicia Moores office for your State Farm needs."
We responded:
"Thank you, Misty, for sharing your experience with Alicia Moore's office. It's wonderful to hear that our team has been helpful and caring, going above and beyond to assist you. Your recommendation means a lot and motivates us to continue providing exceptional service for all your State Farm needs."
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Julia Richards

October 21, 2026

5  out of  5
rating by Julia Richards
"Staff is wonderful! Always able to answer my questions and I have never felt like I am rushed!!"
We responded:
"Thank you, Julia, for sharing your positive experience with us! It's great to hear that our staff has been able to answer your questions and provide the attentive service you deserve. Your feedback is incredibly valuable and motivates us to continue delivering excellent service. We appreciate your support and look forward to assisting you with your insurance needs in the future."
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John Fitzpatrick

October 20, 2026

5  out of  5
rating by John Fitzpatrick
"MARTHA HILL called and informed me our rates were changing. WITHOUT being prompted. Taking care of us even when we weren't thinking about insurance. Thank you Martha"
We responded:
"Thank you, John, for your wonderful review! It's great to hear that Stephanie was able to assist you effectively with your Medicare needs. We appreciate your feedback and are delighted to know you had a positive experience with us. Your satisfaction is our priority, and we're here to help with any of your future insurance needs."
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Teresa Skelton

October 18, 2026

5  out of  5
rating by Teresa Skelton
"I had the pleasure of working with Zach today from the Bella Vista location. He helped me put together a new car insurance policy. He was friendly, professional, and not at all pushy. Thanks Zach!"
We responded:
"Thank you, Teresa, for sharing your experience with Zach at the Bella Vista location. It's wonderful to hear that he was able to assist you in setting up your new car insurance policy with professionalism and friendliness. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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daniel B

October 16, 2026

5  out of  5
rating by daniel B
"Made moving and switching insurance policies so easy. Awesome staff! Answered all out questions and then some"
We responded:
"Thank you, Daniel, for sharing your experience. It's wonderful to hear that the process of moving and switching insurance policies was smooth for you. Our team takes pride in being helpful and informative, and it's great to know we could answer all your questions. Your feedback is greatly appreciated, and we're glad to have you with us."
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Ash :P

October 15, 2026

5  out of  5
rating by Ash :P
"I keep updating this review, see dates below.

Original: Alicia Moore, love her. She was very patient and thorough helping me setup my insurance plan perfect for me. It was my first time doing this and she made it super ease and stress-free.

Update 2025: Martha, I've spoken to a few times for general support and payment issues and she is the sweetest. She always does what she can to make sure I'm leaving happy.

Update 2026: Jasper D. was super nice, listened to everything and helped me get all the answers I needed as fast as possible. It was such a quick and efficient phone call, really appreciate his awesome customer service!"
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear that we were able to make setting up your insurance plan a smooth and stress-free process. We're also glad to know that Martha has been helpful and supportive with your general inquiries and payment issues. Your feedback means a lot to us, and we're delighted to have you as a valued customer."
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Sherrie Bell

October 15, 2026

5  out of  5
rating by Sherrie Bell
"What a kind caring and listening person Michelle is! Loved working with her. Would highly recommend her to anyone!
Thanks Michelle"
We responded:
"Thank you so much for your kind words, Sherrie! It's wonderful to hear that you had such a positive experience working with Michelle."
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Charles Hammeke

October 15, 2026

5  out of  5
rating by Charles Hammeke
"Melissa worked with me to get my auto claim set up. Melissa was extremely helpful, professional and friendly. She was a pleasure to work with."
We responded:
"Thank you, Charles, for sharing your positive experience with Alicia Moore - State Farm Insurance. It's wonderful to hear that our service and friendly team have met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Melba Haviland

October 13, 2026

5  out of  5
rating by Melba Haviland
"She was really nice and really helpful and she was not pushy and assured me that if I changed my mind about any changes that I made I could call and change it back. She was also really good at explaining my policy so I could understand everything on it."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Gary Smith

October 12, 2026

5  out of  5
rating by Gary Smith
"Very helpful and professional."
We responded:
"Thank you, Gary, for your fantastic feedback! It's wonderful to know that you had such a positive experience with our agency. We are committed to providing excellent service and are delighted to see that reflected in your review. Your support means a lot to us, and we look forward to continuing to meet your insurance needs."
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Suzi Hoffman

October 10, 2026

5  out of  5
rating by Suzi Hoffman
"Zach H. was great to work with! He was friendly, helpful, and made the whole insurance process easy and stress-free. He took the time to answer our questions and explain everything without making it complicated. It's nice to work with someone who's knowledgeable, easy to talk to, and genuinely cares about helping you. We really appreciate his help and would definitely recommend him and the agency he works for."
We responded:
"Thank you, Suzi, for sharing your experience with Zach H. It's wonderful to hear that he made the insurance process easy and stress-free for you. Providing clear explanations and addressing questions are key priorities for us, and we're glad Zach delivered on that. Your recommendation means a lot, and we're grateful for your support."
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Mary Shaw

October 2, 2026

4  out of  5
rating by Mary Shaw
"Kirk is the best. Kind considerate, and very intelligent."
We responded:
"Thank you, Mary, for taking the time to share your feedback and for giving us a 4-star rating. We're pleased to hear about your positive experience with our insurance services. Your insights are invaluable as we continually strive to enhance our offerings. If there's anything specific you believe could improve your experience further, we'd love to hear your thoughts. Your satisfaction is important to us, and we're here to assist with any of your insurance needs."
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Walter Hinojosa

October 2, 2026

5  out of  5
rating by Walter Hinojosa
"Martha at the front desk was terrific!!"
We responded:
"Thank you, Walter, for sharing your positive experience! It's wonderful to hear that Martha made such a great impression. Providing exceptional service is a top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out."
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Dennis Anich

September 30, 2026

5  out of  5
rating by Dennis Anich
"My wife's new SUV was hit in the rear and we took it to the service center State Farm prescribed for repairs. When we picked up her SUV, we noticed that the paint job on the rear bumper cover was not satisfactory, had runs. We contacted Martha at Alicia Moore-State Farm and even drove by there and showed her the work. Martha contacted the shop and handled the rework process. We took the SUV back and picked it up today. The rework is perfect and we are happy. We are extremely grateful to Martha in helping us out and getting the situation resolved; it was seamless on our end. Thank you, Martha."
We responded:
"Thank you, Dennis, for your fantastic feedback! It's wonderful to know that your experience with our agency has been so positive. We are committed to providing excellent service and are delighted to have met your expectations. Your support means a lot to us, and we look forward to continuing to assist you with your insurance needs."
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Ro Sharma

September 29, 2026

5  out of  5
rating by Ro Sharma
"Best insurance company in Bella Vista"
We responded:
"Thank you, Ro, for sharing your experience with us. It's wonderful to hear that you consider us the top insurance company in Bella Vista. Your feedback motivates us to continue providing exceptional service. We're here to support you with all your insurance needs."
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Cody Crisp

September 29, 2026

5  out of  5
rating by Cody Crisp
"There is a great group of people that work at this office. I have switched vehicles, moved, got a second vehicle, changed my coverages and they were able to get that all switched over in a day. They have made dealing with insurance much less stressful."
We responded:
"Thank you, Cody, for sharing your experience. It's wonderful to hear that our team was able to assist you efficiently with your vehicle changes and coverage updates. We aim to make the insurance process as smooth as possible, and your feedback is greatly appreciated. If you have any more needs or questions in the future, we're here to help."
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Chris Chapman

September 29, 2026

5  out of  5
rating by Chris Chapman
"State Farm just called to let me know that I’ll be saving over $100 on my car insurance and I would be getting a rebateThey are just awesome love State Farm."
We responded:
"Thank you for trusting our team with all your Insurance needs, Chris."
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John Bellis

September 28, 2026

5  out of  5
rating by John Bellis
"Everybody at State Farm Insurance has been great to work with."
We responded:
"Thank you for your positive feedback! We're delighted to hear that everybody at our agency has been great to work with. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust and look forward to continuing to provide you with excellent service."
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That Walmart Guy

September 28, 2026

5  out of  5
rating by That Walmart Guy
"Melissa was kind, patient and absolutely fantastic. Very pleased with the service we received from your location."
We responded:
"Thank you for sharing your experience with Melissa at our agency. It's wonderful to hear that her kindness and patience made your visit fantastic. We strive to provide exceptional service, and your feedback is greatly appreciated. If you have any more thoughts or need assistance in the future, feel free to reach out."
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William Allen

September 25, 2026

5  out of  5
rating by William Allen
"We met with Michelle to discuss our insurance status. She was very knowledgeable and well prepared. We are extremely satisfied with her assistance in updating our policies."
We responded:
"Thank you, William, for sharing your positive experience with Michelle! We're thrilled to hear that she provided you with knowledgeable and well-prepared assistance in updating your policies. Your satisfaction is our top priority!"
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Lis Dodd

September 24, 2026

5  out of  5
rating by Lis Dodd
"Very knowledgeable, friendly, kind, sweet, patient, takes her time with you to make sure you fully understand, makes sure everything is written down for you and that you have all your questions answered. Have found the best office and best Agents we have ever had in our lives and we are in our later years and have had a lot over the years. You will not go wrong, they make sure you totally understand and they follow up to make sure you understand and are there when you need them."
We responded:
"Thank you so much, Lis! We’re honored to be the best agency you’ve had over the years. Our team is always here to provide knowledgeable, patient, and friendly service to ensure you fully understand your coverage. We truly appreciate your trust and kind words!"
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Don Tracy

September 23, 2026

5  out of  5
rating by Don Tracy
"Martha was great! Helped me get my policy changed."
We responded:
"Thank you, Don, for sharing your experience. It's wonderful to hear that Martha was able to assist you effectively with your policy change. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."