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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Carter

August 18, 2026

5  out of  5
rating by Amanda Carter
"I have just recently got on board with state farm. I was changing from liability to full coverage. They had a really good quote for me and even gave me a device that tracks my driving and I received a large amount taken off of the price for using it. It just gives me more incentive to want to drive better! Accountantability is a good thing! They also just cut me a break on 2 days. Because I don't get paid till Friday. I am very happy, needless to say, with State farm. They're very understanding and will work with you! Highly recommend!!
Sincerely,
Amanda Carter"
We responded:
"Thank you for sharing your positive experience with us! It's wonderful to hear that you found our quote competitive and that the driving device has been beneficial for you. We're glad to provide solutions that encourage safe driving and offer flexibility when needed. Your recommendation means a lot, and we're committed to continuing to provide the understanding and support you deserve."
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J E

August 17, 2026

5  out of  5
rating by J E
"Very reliable service. I had an issue with the state of AR and my insurance. They stepped in and immediately resolved what had the potential to be a very unpleasant situation.

These guys are responsive and competent. Highly recommended."
We responded:
"Thank you for sharing your experience! We're so glad to hear that you felt comfortable with the Bella Vista team and that Kirk was able to provide responsive and fast service. Your feedback means a lot to us!"
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Roni Clymer

August 15, 2026

5  out of  5
rating by Roni Clymer
"Martha at State Farm is wonderful!! She is always so friendly, helpful, and patient, and she truly goes above and beyond to make sure everything is taken care of. It’s so nice to work with someone who genuinely cares about her customers. I highly recommend Martha!"
We responded:
"Thank you for sharing your positive experience with Martha at our agency. It's fantastic to hear how her friendly and helpful nature made such a difference for you. We take pride in ensuring our customers feel valued and well-cared for, and your recommendation means a lot to us. Your feedback is greatly appreciated and helps us continue to provide exceptional service."
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Sharon Hajdasz

August 14, 2026

5  out of  5
rating by Sharon Hajdasz
"I have to say Martha and Michelle at the Alicia Moore office are exceptional to work with. Martha especially is phenomenal, she is so friendly and goes beyond the extra mile to help me with my claims and just in general. She is friendly and personable and patient and very knowledgeable with any questions I may have regarding any of the services. I am very happy having these ladies at my back when I need help."
We responded:
"Thank you for sharing your wonderful experience with Martha and Michelle at our office. It's fantastic to hear how Martha's friendliness, patience, and expertise have made such a positive impact on your interactions with us. We're delighted to know that you feel supported and well-assisted with your claims and inquiries. Your satisfaction is our top priority, and we appreciate your kind words and the perfect rating."
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Peter Stevenson

August 14, 2026

5  out of  5
rating by Peter Stevenson
"Great State Farm office. Very knowledgeable and friendly. Big thumbs up!"
We responded:
"Thank you, Peter, for sharing your positive experience with our State Farm office. It's wonderful to hear that you found our team knowledgeable and friendly. Your feedback and support mean a lot to us, and we're delighted to have earned your big thumbs up. We look forward to continuing to meet your insurance needs with the same level of service."
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Northsquirrel64

August 12, 2026

5  out of  5
rating by Northsquirrel64
"Martha & Michelle were awesome, had questions about a personal commercial policy, needed help with something from the DMV (they instructed me to call my insurance about it), and overall super sweet and knowledgeable people."
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Martha and Michelle were able to assist you with your personal commercial policy questions and provide guidance regarding the DMV. Their knowledge and helpfulness are key to ensuring our customers feel supported. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Kenny Vanzandt

August 11, 2026

5  out of  5
rating by Kenny Vanzandt
"Martha, You are Top Notch Customer Service, thank you Kenny"
We responded:
"Thank you for the great 5 star review, Kenny. We truly appreciate your feedback. "
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Lin Nowicki

August 11, 2026

5  out of  5
rating by Lin Nowicki
"We have been with StateFarm for over 40 years with living up north McHenry Illinois and now in BV Arkansas. Both agencies have treated us with Kindness and respect and just recently Martha here in BV. Always take the time to answer your situation etc and willing to work with your issues. we are very happy with State Farm. Thank you StateFarm sincerely, Lin and Vic."
We responded:
"Thank you, Lin and Vic, for sharing your wonderful experience with State Farm. It's fantastic to hear that both our McHenry, Illinois, and Bella Vista, Arkansas, teams have consistently provided you with kindness and respect. Martha and the entire team are dedicated to addressing your needs and ensuring you feel supported. Your satisfaction over the past 40 years is truly valued, and we appreciate your trust in us."
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Gina Klewin

August 11, 2026

5  out of  5
rating by Gina Klewin
"Jasper Dare assisted me in getting the auto policy I needed for a very affordable price. The"
We responded:
"Thank you, Gina, for sharing your positive experience with us. We're delighted to hear that Jasper was able to assist you in finding an auto policy that meets your needs at an affordable price. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any further questions or need assistance, feel free to reach out."
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Trent Moore

August 10, 2026

5  out of  5
rating by Trent Moore
"Cody at Alicia Moore StateFarm was very informative in explaining policy to me."
We responded:
"Thank you, Trent, for sharing your experience with us. It's great to hear that Cody was able to provide you with clear and informative explanations about your policy. We appreciate your feedback and are glad to know you had a positive experience with our team."
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Epoch Fry

August 7, 2026

5  out of  5
rating by Epoch Fry
"I spoke with Martha on the phone and she was very kind and helpful! I look forward to working with her again in the future."
We responded:
"Thank you for sharing your positive experience with Martha. It's wonderful to hear that her kindness and helpfulness made a great impression. We look forward to assisting you with your insurance needs in the future. Your feedback is greatly appreciated!"
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Daniel Gomez

August 7, 2026

5  out of  5
rating by Daniel Gomez
"Martha was always super nice and helpful. Always gave me the information I needed through this claim process and just really made the whole process easier."
We responded:
"Thank you, Daniel, for sharing your positive experience with Martha. It's wonderful to hear that she was able to provide you with the information you needed and make the claim process easier. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Mary S

August 6, 2026

5  out of  5
rating by Mary S
"Its now been a year since our home flooded. Martha, at Alicia Moore SF continues to answered questions, tracked down our adjuster when he was too busy to call back, and offered support in every way possible. I was impressed at her commitment to check in 2 or 3x per month just to see how the project was go I recommend!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Martha was able to provide the support and assistance you needed during such a challenging time. We are committed to ensuring our clients feel supported and informed throughout the entire process. Your recommendation means a lot to us, and we're grateful for your trust in our team."
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Sheila Nicholson

August 6, 2026

5  out of  5
rating by Sheila Nicholson
"Prompt explanations and replies to calls and questions. Reasonable rates. Very helpful."
We responded:
"Thank you, Sheila, for sharing your positive experience with our agency. We're delighted to hear that you found our team prompt and helpful, and that our rates meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional service. If you have any more questions or need further assistance, we're here to help."
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Karla Street

August 3, 2026

5  out of  5
rating by Karla Street
"The Reps at Alicia Moore State Farm are professional, and courteous. Receptionist Martha prompt and helpful."
We responded:
"Thank you for sharing your positive experience with Alicia Moore State Farm. It's wonderful to hear that our team, including Martha, provided professional and courteous service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Greg Bennett

August 3, 2026

5  out of  5
rating by Greg Bennett
"I needed to change my auto policy and Michelle was awesome in taking care of my needs. She was very pleasant to work with and I couldn't have asked for a better experience."
We responded:
"Thank you, Greg, for sharing your experience with us. It's wonderful to hear that Michelle provided you with excellent service while assisting with your auto policy change. We strive to offer the best support possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, we're here to help."
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Erwin Arellano

July 30, 2026

5  out of  5
rating by Erwin Arellano
"Michelle is amazing and really helped out when I needed information! 5/5 recommend!!"
We responded:
"Thank you, Erwin, for sharing your positive experience with Michelle. It's wonderful to hear that she was able to provide the information you needed. Your recommendation means a lot to us, and we're glad to have earned your trust. If there's anything else we can assist you with, feel free to reach out."
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Eddie Bateson

July 28, 2026

5  out of  5
rating by Eddie Bateson
"We love working with the new State Farm agent and her staff. Martha is a jewel and is always there to help us. Stephanie did a complete review of our coverage and saved us money. Great people"
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Wayne Potts

July 28, 2026

5  out of  5
rating by Wayne Potts
"As with every visit to S,F, Martha was very helpful taking care of me.
Her greeting has that million dollar smile 😁.

Stephanie was a wonderful person to take care of me.
Thank the Lord I met Michelle and I'm sure to look forward to the years to come of great insurance service by someone that truly cares.
Thank you."
We responded:
"Wayne, It is truly our pleasure to help assist you and your family protect the things that matter most to you in life!"
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Chris H

July 28, 2026

5  out of  5
rating by Chris H
"Thank you for your amazing customer service these few years! It has always been a pleasure to call and discuss my many questions and to learn a bunch along the way."
We responded:
"Thank you, Chris, for your kind words and for taking the time to share your experience. It's wonderful to hear that you've found our customer service helpful and informative over the years. We're always here to assist with any questions you may have. Your feedback is greatly appreciated!"
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Carol Godsey

July 27, 2026

5  out of  5
rating by Carol Godsey
"Michelle Thornhill was an excellent agent that explained everything and worked hard to obtain the best pricing.
Thanks Michelle"
We responded:
"Thank you, Carol, for sharing your experience with Michelle. It's wonderful to hear that she was able to explain everything clearly and work diligently to secure the best pricing for you. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance needs."
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FamousLastWords

July 24, 2026

5  out of  5
rating by FamousLastWords
"My name is Dustin and I work with a roofing company in the area. Martha was very easy to get ahold of very efficient and professional with handling business."
We responded:
"Thank you, Dustin, for sharing your positive experience. It's great to hear that Martha was able to assist you efficiently and professionally. Your feedback is truly appreciated, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."
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matt damiter

July 24, 2026

5  out of  5
rating by matt damiter
"Great insurance company and always a pleasure to speak with Melissa"
We responded:
"Thank you, Matt, for sharing your positive experience with us. It's wonderful to hear that speaking with Melissa has been a pleasure. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Richard Hathaway

July 23, 2026

5  out of  5
rating by Richard Hathaway
"Michelle is awesome. She quickly and friendly completed my request and I was on the road with my new vehicle. As a 30-year State Farm customer it is good to know the service level continues."
We responded:
"Thank you, Richard, for sharing your experience. It's wonderful to hear that Michelle provided you with quick and friendly service, ensuring you were on the road with your new vehicle smoothly. Your loyalty as a 30-year State Farm customer is greatly appreciated, and we're glad to know that our service continues to meet your expectations."
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E Blanton

July 22, 2026

5  out of  5
rating by E Blanton
"Jasper was very helpful and professional. Made it very easy to get the policy I needed to make my move into Arkansas a breeze."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Jasper was able to assist you effectively and make your transition to Arkansas smooth. We appreciate your feedback and are delighted to know that you found the process easy and professional. Your satisfaction is important to us, and we're here to help with any future needs."