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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alejandro Ramirez

October 27, 2025

5  out of  5
rating by Alejandro Ramirez
"Stephanie had great customer service"
We responded:
"Thank you for your kind feedback for Cody. Cody strives to provide excellent customer service daily!"
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Julie Lasher

October 24, 2025

5  out of  5
rating by Julie Lasher
"Very informative and friendly."
We responded:
"Thank you, Julie, for your wonderful feedback! It's great to hear that you found the experience informative and friendly. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts."
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Ted Lasher

October 24, 2025

5  out of  5
rating by Ted Lasher
"Learned some helpful things we hadn’t known before about our policy payments."
We responded:
"Thank you, Ted, for sharing your experience with us. It's great to hear that you found the information about your policy payments helpful. We always strive to provide valuable insights and support to our customers. Your feedback is greatly appreciated."
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David Bevins

October 24, 2025

5  out of  5
rating by David Bevins
"Michelle Taylor at Alicia Moore's State Farm office went above and beyond excellent customer service! I would recommend asking for her if you need any help!"
We responded:
"Thank you, David, for sharing your positive experience with Michelle at our office. It's wonderful to hear that she provided excellent customer service and made a great impression. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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Dennis Anich

October 24, 2025

5  out of  5
rating by Dennis Anich
"Michelle explained to me a refresh of my insurance and a few suggestions which were very beneficial to my wife and I. We are extremely happy with Alicia Moore State Farm insurance. When we moved to Bella Vista, we chose Alicia Moore, amongst all other insurance companies based on her reputation. Again we're happy to have worked with Michelle today."
We responded:
"Thank you, Dennis, for your fantastic feedback! It's wonderful to know that your experience with our agency has been so positive. We are committed to providing excellent service and are delighted to have met your expectations. Your support means a lot to us, and we look forward to continuing to assist you with your insurance needs."
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Ann Morgan

October 23, 2025

5  out of  5
rating by Ann Morgan
"Awesome, helpful, patient, knowledgeable. Couldn’t have asked for a better duo to help me through the process of making the much needed changes to my coverage and auto pay process. Thank you Kirk and Michelle for helping me and going the extra mile! Ann"
We responded:
"Thank you, Ann, for sharing your experience with us. It's wonderful to hear that Kirk and Michelle were able to assist you effectively and make the process smoother. We appreciate your kind words and are glad we could help with your coverage and auto pay changes. Your feedback means a lot to us, and we're here whenever you need further assistance."
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Ronni Beckwith

October 23, 2025

5  out of  5
rating by Ronni Beckwith
"Stephanie was great! Answered all my questions and took care of what I needed."
We responded:
"Thank you, Ronni, for sharing your positive experience with Stephanie. It's wonderful to hear that she was able to answer all your questions and take care of your needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Adam Atkins

October 22, 2025

5  out of  5
rating by Adam Atkins
"James was kind, knowledgeable, and helped me quickly and efficiently. He made sure I felt confident that I received the best coverage and value available in the market. Stephanie is also a joy to work with with. She has kept me informed on policy changes and options available and addressed all of my needs effectively."
We responded:
"Thank you, Adam, for sharing your positive experience with James. It's wonderful to hear that he was able to assist you quickly and efficiently while ensuring you felt confident in your coverage. Your feedback is greatly appreciated, and we're glad to know you received the best value available."
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CJ

October 22, 2025

5  out of  5
rating by CJ
"I got Supplemental Health Insurance today, and I’m glad I did. Stephanie took the time to help me better understand the policy and with the quote I received, I couldn’t say no. Thanks again."
We responded:
"Thank you for sharing your experience, CJ. It's wonderful to hear that Stephanie was able to assist you in understanding your Supplemental Health Insurance policy and provide a quote that met your needs. Your feedback is greatly appreciated, and we're glad to have been able to help you make an informed decision."
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Luke Lorey

October 21, 2025

5  out of  5
rating by Luke Lorey
"Very friendly and good information"
We responded:
"Thank you, Luke, for sharing your experience. It's wonderful to hear that you found the service friendly and the information helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Esteban Vega

October 21, 2025

5  out of  5
rating by Esteban Vega
"Spoke with Michelle and she was very informative and able to help me with my insurance needs. Highly recommend!"
We responded:
"Thank you, Esteban, for sharing your positive experience with Michelle. It's great to hear that she was able to assist you effectively with your insurance needs. Your recommendation means a lot to us, and we're glad to have been of service."
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John Doe

October 17, 2025

5  out of  5
rating by John Doe
"They keep you very well updated any time there is a change to your account including when your price drops!"
We responded:
"Thank you, John, for sharing your positive experience! It's great to hear that you appreciate the updates and communication regarding your account. Keeping our customers informed is a top priority, and we're glad to know it's making a difference for you. Your feedback is truly valued."
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shannon conrady

October 17, 2025

5  out of  5
rating by shannon conrady
"Office staff is very knowledgeable, friendly and super responsive"
We responded:
"Thank you, Shannon, for sharing your positive experience with us. We're delighted to hear that our office staff's knowledge, friendliness, and responsiveness met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Brenda Hofer

October 15, 2025

5  out of  5
rating by Brenda Hofer
"Alicia and her staff are eager to help with my home and auto insurance needs. I’m grateful for all that they do for me and my family."
We responded:
"Thank you, Brenda! We're delighted to hear that you're satisfied with our service. Your kind words mean a lot to us. "
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Jennifer Pendergraft

October 15, 2025

5  out of  5
rating by Jennifer Pendergraft
"I truly appreciate the professionalism and compassion shown by Alicia Moore- State Farm Insurance and their agents. They take the time to listen, explain every detail clearly, and genuinely care about helping people through stressful situations. It’s rare to find that level of empathy and dedication in customer service today."
We responded:
"Thank you, Jennifer, for sharing your experience with us. It's wonderful to hear that our team's professionalism and compassion made a positive impact during your interactions. We strive to provide clear communication and genuine care, especially in stressful situations, and your feedback reassures us that we're on the right track. Your kind words are greatly appreciated."
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Michael Stockhill

October 15, 2025

5  out of  5
rating by Michael Stockhill
"Did most details on the phone from long distance on a property that will become a rental for me. Visited in-person for last details. Pretty seamless experience."
We responded:
"Thank you, Michael, for sharing your experience. It's great to hear that the process was seamless for you, both over the phone and in-person. We strive to make things as convenient as possible, especially when managing details from a distance. If you have any more questions or need further assistance with your rental property, feel free to reach out. Your feedback is greatly appreciated."
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Kim Hanson

October 14, 2025

5  out of  5
rating by Kim Hanson
"Stephanie was wonderful. Very thorough discussion of Medicare coverage and options for supplemental insurance and review of prescription options."
We responded:
"Thank you, Kim, for sharing your experience. It's great to hear that Stephanie provided a thorough discussion on Medicare coverage and options. Your feedback is appreciated and helps us continue to deliver excellent service."
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Chachi George igisomar

October 14, 2025

5  out of  5
rating by Chachi George igisomar
"Great customer service...fast and easy."
We responded:
"Thank you, Chachi, for sharing your positive experience. It's wonderful to hear that you found our customer service fast and easy. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tristen Williams

October 14, 2025

5  out of  5
rating by Tristen Williams
"I had never been through the claim process before but Martha took care of me every step of the way! Everyone there was very friendly and made me feel right at home!!"
We responded:
"Thank you, Tristen, for sharing your experience with us. It's wonderful to hear that Martha and the team were able to guide you through the claim process and make you feel comfortable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Matt Williams

October 14, 2025

5  out of  5
rating by Matt Williams
"Martha did a great job assisting us with our claim. Very friendly and makes you feel like you are in good hands!!"
We responded:
"Thank you, Matt, for sharing your positive experience with us. It's wonderful to hear that Martha was able to assist you effectively and make you feel well taken care of. Your feedback is greatly appreciated and will be shared with the team. We're glad to have been able to support you with your claim."
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Don Wolford

October 14, 2025

5  out of  5
rating by Don Wolford
"Martha was so very helpful on my auto claim."
We responded:
"Thank you for the great review and for your very kind words recognizing Martha Hill! Martha goes the extra mile to provide you with the customer care that you deserve! Our team truly appreciates your kind feedback, Don! We look forward to assisting you with any of your future insurance needs."
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Emma Bishop

October 14, 2025

5  out of  5
rating by Emma Bishop
"Martha has helped me with my auto insurance. She was very helpful and awesome!"
We responded:
"Thank you, Emma, for sharing your positive experience with us. It's wonderful to hear that Martha was able to assist you effectively with your auto insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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SeRonna Johnson

October 13, 2025

5  out of  5
rating by SeRonna Johnson
"Martha Hill is always pleasant whenever I call. She did a great job handling my claim!! I always love talking to her!!"
We responded:
"Hi SeRonna, Thank you for the great review for Martha! We strive to provide excellent customer service on a daily basis. "
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Joel Rangel

October 10, 2025

5  out of  5
rating by Joel Rangel
"Cody was great! He helped get us homeowners insurance on a crunch and everything went smooth."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Cody was able to assist you efficiently with your homeowners insurance needs. We appreciate your feedback and are glad everything went smoothly. Your satisfaction is important to us, and we're here to help whenever you need assistance."
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Ethan Coulter

October 10, 2025

5  out of  5
rating by Ethan Coulter
"I had a great experience! Martha was awesome at helping me with my claim."
We responded:
"Thank you, Ethan, for sharing your positive experience. It's wonderful to hear that Martha was able to assist you effectively with your claim. Your feedback is greatly appreciated and helps us continue to provide excellent service."