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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerry Thir

Jerry Thir

September 28, 2024

5  out of  5
rating by Jerry Thir
"I am happy to say that my experience was excellent and I feel it was mainly due to Margret and her knowledge of the claim process. She helped make it as simple as possible. They have a really good one in her as there employee."
We responded:
"Thank you so much for sharing your positive experience, Jerry! It's wonderful to hear that Margret's knowledge and assistance made the claim process simple for you. We're proud to have her on our team and appreciate your kind words!"
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Karessa Williams

September 26, 2024

5  out of  5
rating by Karessa Williams
"I was frustrated with my current insurance policy beating me around, I had just initially came to get a quote but the service provided to me by Lynda (Best Agent Ever!!!), was outstanding. She explained everything to me and made me feel like my concerns were heard. Lynda walked me through step by step of what was covered on the potential policy I was looking at. If you need insurance done right- Lynda is who you need to see!!!"
We responded:
"Thank you so much for sharing your experience, Karessa! It's wonderful to hear that Lynda was able to provide such outstanding service and address all your concerns. We always strive to ensure our customers feel informed and confident about their insurance choices. If you ever have more questions or need further assistance, don't hesitate to reach out!"
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Doreen Elliott

September 25, 2024

5  out of  5
rating by Doreen Elliott
"She explained everything and I learned a great deal! Thank you"
We responded:
"Thank you so much for your kind words, Doreen! It's wonderful to hear that everything was clearly explained and that you learned a lot. We're here to help whenever you need us!"
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Roger Rood

September 19, 2024

5  out of  5
rating by Roger Rood
"Had a solid meeting with Michelle and she was able to identify several changes to reduce premium with minimal effect to coverages."
We responded:
"Roger, Thank you for the wonderful review for our team. we strive to provide excellent customer service to all!"
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Nancy Fauser

September 17, 2024

5  out of  5
rating by Nancy Fauser
"Working with Linda was such a pleasant experience. She was thorough and answered all of our questions. We were under a time constraint and she was able to see us the same day we called for an appointment. Linda definitely went above and beyond proving exceptional customer satisfaction."
We responded:
"Thank you so much for sharing your experience with Linda! It's wonderful to hear that she was able to accommodate your time constraints and provide thorough answers to all your questions. Going above and beyond to ensure exceptional customer satisfaction is what we strive for, and we're delighted that Linda made your experience a pleasant one!"
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Danny Little

September 13, 2024

5  out of  5
rating by Danny Little
"Marsha was so helpful today. She took the time to call me and discussed my upcoming renewal. For some good reason, my renewal is going down from the last six months. Woo hoo."
We responded:
"Thank you for sharing your experience, Danny! It's fantastic to hear that Marsha was able to assist you with your renewal and that your rate is going down. Woo hoo indeed!"
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Dave S

September 9, 2024

5  out of  5
rating by Dave S
"Miss Martha is always trying to help."
We responded:
"Thank you for sharing your experience, Dave! It's wonderful to hear that Miss Martha's efforts to help are making a positive impact. Your feedback is greatly appreciated!"
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Daniel Berghamer

September 5, 2024

5  out of  5
rating by Daniel Berghamer
"Michelle was very helpful in adjusting our policies. She was very professional and patient with us through the process."
We responded:
"Thank you, Daniel! It's wonderful to hear that Michelle was able to assist in adjusting your policies with professionalism and patience. Your feedback is greatly appreciated!"
Profile photo of Gary Nelson

Gary Nelson

September 4, 2024

5  out of  5
rating by Gary Nelson
"All of the employees at my local State Farm office are to be commended for their great service. But one stands out above them all and her name Martha. I’ve recently had to file a storm damage claim and Martha has gone out of her way to assure that my claim is being handled as expeditiously as possible."
We responded:
"Thank you so much for your kind words, Gary! We're delighted to hear that Martha has made such a positive impact on your experience, especially during a challenging time like filing a storm damage claim. Our team strives to provide exceptional service, and it's wonderful to know that Martha's dedication and efforts have stood out to you. Your feedback is greatly appreciated!"
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Megan Onder

August 24, 2024

5  out of  5
rating by Megan Onder
"We appreciate how responsive and thorough this office is"
We responded:
"Thank you so much for your kind words, Megan! It's wonderful to hear that you find our office responsive and thorough. We're here to help whenever you need us!"
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Lori Clark

August 20, 2024

5  out of  5
rating by Lori Clark
"Just moved here and transferred all of our policies to Alicia Moore's office. With just a phone call to their office they were able to take care of everything for us and were very helpful with any questions we had. Highly recommend!"
We responded:
"Thank you so much for the wonderful review, Lori! We're delighted to hear that the transition of your policies went smoothly and that our team could assist with all your questions. Your recommendation means a lot to us!"
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J E

August 18, 2024

5  out of  5
rating by J E
"Excellent experience in the face of an unusual situation. Felt incredibly comfortable with the Bella Vista team. Kirk has been great. Very responsive and fast!!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that you felt comfortable with the Bella Vista team and that Kirk was able to provide responsive and fast service. Your feedback means a lot to us!"
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Thayne Rumsey

August 16, 2024

4  out of  5
rating by Thayne Rumsey
"My review went well. The agent was knowledgeable on my policies."
We responded:
"Thank you for sharing your experience! It's great to hear that the agent's knowledge on your policies met your expectations. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
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Marilyn B

August 15, 2024

5  out of  5
rating by Marilyn B
"Martha has been so helpful every time i call. Her customer service is top notch. Always cheerful and glad to help. Thank you Martha for your exceptional customer service."
We responded:
"Thank you so much for your kind words, Marilyn! It's wonderful to hear that Martha has been able to assist you with such a cheerful and helpful attitude. Your appreciation means a lot to us, and we'll be sure to share your feedback with her."
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Lloyd Warner

August 13, 2024

5  out of  5
rating by Lloyd Warner
"Stephanie and Martha were excellent!! Very vourteous and knowledgable"
We responded:
"Thank you for sharing your experience, Lloyd! It's fantastic to hear that Stephanie and Martha provided you with courteous and knowledgeable service. Your feedback means a lot to us!"
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Damon Castrop

August 13, 2024

5  out of  5
rating by Damon Castrop
"Very very good customer service from Stephanie and all agents Ive dealt with"
We responded:
"Thank you so much for your kind words, Damon! It's fantastic to hear that Stephanie and the rest of the team have provided you with excellent customer service. We truly appreciate your feedback and look forward to continuing to serve you!"
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Tiffanie Holman

August 12, 2024

5  out of  5
rating by Tiffanie Holman
"Staff is always very helpful and kind. Alicia is great to do business with. Stephanie took care of our most recent policy changes and was very helpful and prompt."
We responded:
"Thank you so much for your kind words, Tiffanie! It's wonderful to hear that you found our staff helpful and kind. Alicia and Stephanie are delighted to know they could assist you promptly with your policy changes. We appreciate your trust in us!"
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Frosty Merriott

August 12, 2024

5  out of  5
rating by Frosty Merriott
"We have been using State Farm with Alicia Moore since our move from Colorado a year ago and the experience could not have been better. Everyone is enthusiastic and there to help!"
We responded:
"We are so glad that we could assist you with the transfer of your insurance to Arkansas! We strive to provide you with the customer care that you deserve and we look forward to assisting you with any of your future insurance needs!"
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Kevin Gardner

August 7, 2024

5  out of  5
rating by Kevin Gardner
"I have always been very happy with the team at the Alicia Moore State Farm, from Alicia herself, to Martha, Michelle and Kirk, the team is top-notch, conscientious, and caring … everything you hope to find in an insurance agency!"
We responded:
"Thank you so much, Kevin! We're delighted to hear that you’ve had such positive experiences with our team. Your kind words about Alicia, Martha, Michelle, and Kirk mean a lot to us. We're committed to providing the best service possible and are always here for you!"
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Cody Mooneyham

August 6, 2024

5  out of  5
rating by Cody Mooneyham
"Michelle was absolutely amazing to work with. Very clear and honest communication. If I had a question, she answered it before I could even ask it. I was reccomended this office by my former State Farm Agent since I moved states. And I now see why!"
We responded:
"Thank you for sharing your experience, Cody! It's fantastic to hear that Michelle provided such clear and honest communication. We're delighted that your former State Farm Agent's recommendation led you to us. Welcome to the new office!"
Profile photo of Devo Johnston

Devo Johnston

August 2, 2024

5  out of  5
rating by Devo Johnston
"My experience with Alicia Moore’s staff has been good. Martha in particular has spent a good deal of time and effort working on my storm damage claim. She has called SF multiple times requesting information and timing when the company has been overrun with claims."
We responded:
"Thank you so much for sharing your positive experience! Martha's dedication and hard work truly shine through in situations like these. We're glad to hear she could assist you effectively with your storm damage claim. Your feedback means a lot to us!"
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Sal

August 1, 2024

5  out of  5
rating by Sal
"Michelle did a fantastic job going over our existing policies, answering questions we had and giving great advice. Always there when we need help or to just answer a quick question. Would highly recommend Alicia Moore State Farm Insurance group!"
We responded:
"Thank you so much for the wonderful feedback, Sal! Michelle is dedicated to providing exceptional service and it's great to hear she was able to assist you with your policies and questions. We appreciate your recommendation and look forward to continuing to support you!"
Profile photo of Robert Hester

Robert Hester

August 1, 2024

5  out of  5
rating by Robert Hester
"They do a great job communicating letting you know of changes to your cost of premiums good and bad."
We responded:
"Thank you for your positive feedback, Robert! Keeping you informed about changes to your premiums is a top priority for us. We're glad to hear you appreciate our communication efforts!"
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Todd Rawson

July 31, 2024

5  out of  5
rating by Todd Rawson
"Michelle helped us. She was so professional and helpful. Highly recommend her."
We responded:
"Thank you for the fantastic review, Todd! Michelle is dedicated to providing professional and helpful service. Your recommendation means a lot to us!"
Profile photo of Deborah Ousley

Deborah Ousley

July 30, 2024

5  out of  5
rating by Deborah Ousley
"Stephanie was very helpful and patient getting my auto & home owners insurance transferred from Texas to Arkansas. She was very thorough & thoughtful about meeting my needs. It was a pleasure doing business with her. I was a policy owner in Texas for over 35 years & glad I could get the same great service here."
We responded:
"Thank you for sharing your experience, Deborah! It's wonderful to hear that Stephanie was able to assist you so effectively with your transition from Texas to Arkansas. We're delighted to know that you received the same great service you’ve come to expect over the years. Looking forward to continuing to meet your insurance needs!"